Growing Plants is only Part of What's needed for a Successful Horticulture Career
When guidance is needed to improve communication skills - this course brings precise information in digestible, easy to follow, bite-sized lessons.
All too often, gardeners, growers and nursery workers have an abundance of passion and horticultural skill, but their communication skills let them down.
Workers, supervisors, and managers in any workplace need to communicate clearly and effectively with clients, customers or colleagues. When communication is misunderstood, inefficiencies arise, and expectations are not me.
When a job opens up, the best candidates are always those who not only know the job, but are also good communicators.
- Study this Course to Fill a Gap in your Knowledge and Skill
- Refresh your skills in communication
- CPD program for anyone working in the horticulture industry
Horticulture professionals have practical skills in nurseries, parks and gardens, but responding to management, customers and suppliers is a entirely different skillset - which can be developed and improved.
This CPD certificate in EFFECTIVE HORTICULTURAL COMMUNICATION is important for career advancement.
What You Will Learn in This Horticultural Communication Course
- Effective verbal and non-verbal communication techniques for horticulturists
- Enhancing customer relations and client-facing skills
- Communicating concepts clearly to non-experts
- Team communication in horticultural projects
- Crisis communication in horticultural management
Course Lessons
LESSON 1: Introduction to Horticultural Communication
- Communication matters
- Example workplace interaction: answering customer questions
- Communication can take many forms
- Worth knowing!
- Example of ineffective communication: supervisor and employee
- Different ways people communicate with each other
- Code switching
- Review what you have been learning
LESSON 2: Workplace Communication: Communicating with Suppliers, Colleagues, and the Public
- Recognise the chain of command
- Example production middle management level nursery grower job description
- Leading for impact
- Example Leadership: supervisor and employee
- All employees can feel more confident when they are prepared for the job!
- Review what you have been learning
LESSON 3: Attitude Counts in Horticulture
- What is morale?
- What is motivation?
- Motivation to work better
- Selling
- Review what you have been learning
LESSON 4: Aspiring Managers
- Employee management in horticulture
- Recruitment
- Clear and effective leadership
- Instructing staff
- Direct communication
- Stop and think: taking responsibility
- Introducing change in the workplace
- Team building
- Reward systems
- Quality control and problem solving
- Case studies
- Review what you've been learning
LESSON 5: Workplace Wellbeing in Horticultural Settings
- Self-awareness matters in career growth
- Stop and think: developing self- awareness
- Duty of Care
- Create a healthy workplace and culture
- Showing compassion
- Review what you have been learning
- Final assessment
Why This Course Is Perfect for You
This course can improve client interactions, boosting career growth, enhancing team collaboration.
Explore real-world scenarios.
Think critically and reflectively to improve yourself.
Meet CPD requirements in your workplace.
Enjoy the potential for career growth.
Self-paced course fits in around your work and lifestyle.